FAQ's | St. David's Hotels

+44(0)20 7723 3856 | info@stdavidshotels.com

FAQ’s

The hotel itself does not have it own car parking facility, but there is parking directly outside our hotel. The square is separated into 2 areas, resident parking only and pay and display. Parking meters are active between 8:30am and 6:30pm Monday to Saturday. They are free all day on Sunday and Bank Holidays. Please note that parking is restricted to a maximum of 4 hours. The Congestion Charge (www.tfl.gov.uk/) does not currently apply in our area, however, it is worth checking the boundaries to confirm your travel route.

We are always happy to help our customers with luggage arrangements and would be pleased to look after your baggage if you decide to spend a few days away from us before returning again.

Whilst we are not able to guarantee which room you will be allocated (allocation is done on the day of your arrival) we can note down your preference and we will do our very best to accommodate your request.

Pets are not allowed in our establishment; guide dogs are accepted but subject to certain conditions. Please see our Accessibility Statement

Our rooms are not equipped with radio/alarm clocks, however, wake up calls can be arranged via the telephone line.

We do not currently have coffee/tea facilities in the rooms; we do have a hot and cold drinks machine in the reception foyer.

If for whatever reason you are not comfortable with the room that you have been allocated, we will offer you an alternative room subject to availability.

We have a 24-hour reception.

Our breakfast is served between 06:30am and 09:00am in our lovely dining room. We offer a full English breakfast or a continental breakfast. For more details please click here.

We do not have air-conditioning but we do have fans in every room.

Unfortunately, we do not have a laundry service in our hotel but there is a launderette less than a minutes’ walk from our hotel with very reasonable prices.

Unfortunately, we do not have elevators in our hotel, but should you have any special needs we can gladly allocate you a room on the lower floors to ensure your stay is as comfortable as possible.

Smoking is forbidden in all areas of the St. David’s Hotels. Please note from the 1st July 2007 the UK passed a law to make it illegal to smoke in public places including restaurants, bars, pubs, clubs and hotels.

Subject to availability, we would be happy to accommodate you or amend your booking.

Customers must vacate the rooms by 10.30am on the day of departure, and luggage can be stored with us at no extra charge.

Check-In time is at 1pm. If the room is unavailable upon arrival, then we will be happy to look after your luggage until Check-In. Customers must vacate the rooms by 10.30am on the day of departure but if your departure is later on in the day, your luggage can be stored with us at no extra charge. For more details please click here.

We only provide confirmation emails.

All personal information is filed securely and destroyed after your departure.

Telephone reservations can be made immediately. An email response will be sent within 24 hours.

By telephone or by email to info@stdavidshotels.com. We currently do not operate with an online reservation system.

To subscribe to an RSS feed, you either need special RSS software like FeedReader or a modern web browser such as Chrome, Firefox or Internet Explorer.

We provide one feed only – Special Offers feed.

Yes, all of our bedrooms have windows.