Q: Does your hotel have car parking facilities?
A: The hotel itself does not have it own car parking facility, but there is parking directly outside our hotel. The square is separated into 2 areas, resident parking only and pay and display. Parking meters are active between 8:30am and 6:30pm Monday to Saturday. They are free all day on Sunday and Bank Holidays. Please note that parking is restricted to a maximum of 4 hours.
The Congestion Charge (www.tfl.gov.uk/roadusers/congestioncharging/) does not currently apply in our area, however, it is worth checking the boundaries to confirm your travel route.
Q: We are travelling to London but are planning on spending some time outside London?
A: We are always happy to help our customers with luggage arrangements and would be pleased to look after your baggage if you decide to spend a few days away from us before returning again.
Q: Can I ask for a specific room to be guaranteed?
A: Whilst we are not able to guarantee which room you will be allocated (allocation is done on the day of your arrival) we can note down your preference and we will do our very best to accommodate your request.
Q: Are animals/pets allowed in the hotel?
A: Pets are not allowed in our establishment; guide dogs are accepted but subject to certain conditions. Please see our Accessibility Statement.
Q: Do you have radio/alarm clock in the rooms?
A: Our rooms are not equipped with radio/alarm clocks, however, wake up calls can be arranged via the telephone line.
Q: Are there coffee and tea making facilities in the room?
A: We do not currently have coffee/tea facilities in the rooms; we do have a hot and cold drinks machine in the reception foyer.
Q: Can I change room during my stay?
A: If for whatever reason you are not comfortable with the room that you have been allocated, we will offer you an alternative room subject to availability.
Q: Do you have a 24-hour receptionist?
A: We have a 24-hour reception.
Q: What time does Breakfast start/include?
A: Our breakfast is served between 06:30am and 09:00am in our lovely dining room. We offer a full English breakfast or a continental breakfast. For more details please click here.
Q: Do you have air conditioning in your rooms?
A: We do not have air-conditioning but we do have fans in every room.
Q: Does your hotel have a Laundry service?
A: Unfortunately, we do not have a laundry service in our hotel but there is a launderette less than a minutes' walk from our hotel with very reasonable prices.
Q: Do you have elevators/lifts in your hotel?
A: Unfortunately, we do not have elevators in our hotel, but should you have any special needs we can gladly allocate you a room on the lower floors to ensure your stay is as comfortable as possible.
Q: Do you have any smoking and non-smoking rooms?
A: Smoking is forbidden in all areas of the St. David’s Hotels. Please note from the 1st July 2007 the UK passed a law to make it illegal to smoke in public places including restaurants, bars, pubs, clubs and hotels.
Q: Can I amend my reservation before my arrival or during my stay?
A: Subject to availability, we would be happy to accommodate you or amend your booking.
Q: Do you have a late Check-Out time?
A: Customers must vacate the rooms by 11.00am on the day of departure, and luggage can be stored with us, no charges.
Q: What time is Check-In and Check-Out?
A: Customers must vacate the rooms by 10.30am on the day of departure but if your departure is later on in the day, your luggage can be stored with us at no extra charge. For more details please click here.
Q: Do I need a confirmation number?
A: We only provide confirmation emails.
Q: Are my credit card details held in a safe place?
A: All personal information is filed securely and destroyed after your departure.
Q: Can I reserve a room without credit card information?
A: To secure your reservation we require your name, credit card number, expiry date and security code. Without these details all reservations will remain open and not confirmed.
Q: Would a reservation by telephone be quicker than email?
A: Telephone reservations can be made immediately. An email response will be sent within 24 hours.
Q: How can I make a reservation?
A: By telephone or by email to Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. . We currently do not operate with an online reservation system.
Q: What software do I need for an RSS feed?
A: To subscribe to an RSS feed, you either need special RSS software like FeedReader or a modern web browser such as Chrome, Firefox or Internet Explorer.
Q: What RSS feeds do you provide?
A: We provide one feed only - Special Offers feed.
Q: Why choose St. David's Hotels?
A: We are committed to delivering a service that distinguishes us from the rest!
* We work to understand our travellers needs and requirements
* We work with you, offering you continued service and attention
* Nothing is too much for our staff
